Privacy Policy
Who we are
Elysian ("we", "us", "our") is a wellness experience business based in New Zealand, run by Libby & Mish (Elizabeth Whittaker and Michelle Leckie). This policy explains what personal information we collect, how we use it, and your rights regarding it.
What we collect
Contact details (name, email address, phone number) when you book a retreat, sign up for our newsletter, or contact us
Payment information when you book a retreat (processed securely by our third-party payment provider — we do not store your card details ourselves)
Any health, dietary, or accessibility information you voluntarily share with us to help us tailor your retreat experience
How we use it
To process and confirm your retreat booking
To communicate with you about your booking (confirmations, reminders, updates)
To send newsletters or marketing emails, only if you've opted in
To improve our retreats and services
Who we share it with
We use trusted third-party services to run our business, including:
Acuity Scheduling (booking and appointment management)
[Stripe/Square] (payment processing)
Squarespace Email Campaigns (email newsletters)
These providers only receive the information needed to perform their service and have their own privacy policies.
Data storage and security
We take reasonable steps to protect your personal information from loss, misuse, or unauthorized access. Data is stored securely with our service providers, some of which may store data outside New Zealand.
Your rights
Under the Privacy Act 2020 (NZ), you have the right to access and request correction of your personal information. To do so, contact us at [email address].
Cookies
Our website may use cookies for analytics and to improve your browsing experience. You can disable cookies in your browser settings.
Changes to this policy
We may update this policy from time to time. Changes will be posted on this page.
Contact us
If you have questions about this policy or your personal information, contact us at [email address].